FAQs

Frequently Asked Questions
There is a waiting list of people not requiring immediate admission but who have requested we keep them in mind. As rooms become available we contact those on the waiting list to discuss their needs.
Stage II and Stage III residents are encouraged to bring personal items such as an armchair, ornaments, photos, TV and paintings. The bed and linen are provided by Sprott. Continuing Care (Hospital) residents may bring a TV ornaments and photos.
Yes. There is a weekly shopping trip, usually to the Karori Mall and surrounding shops, where there is a very good library and several cafes as well as two supermarkets, a shoe shop, chemist etc. Sometimes the shopping trips go further afield depending on requests and demand.

Yes. We have a state of the art (and the only one of its kind in New Zealand) dementia unit, Duncan Lodge. For further details click here >>

Yes. This should be organised by yourself, relative or agent through Telecom. There are telephones throughout the house for residents use.
Yes. This should be organised by yourself, relative or agent through Sky.
Your own General Practitioner may continue to look after you at Sprott House (if she/he is within reasonable travelling distance) or the Sprott House doctor will attend to you. Our doctor is part of the Karori Medical Practice, just a few minutes away from Sprott House and by the Karori Mall.

Yes. We are required to have a certain number of registered nurses according to resident numbers but we have more than that requirement. As at June 2008 we have six registered nurses on day and three on at night. Our General Manager, Clinical Nurse Manager and Quality Health and Staff Development Manager are all registered nurses.

Yes. The Dominion Post or Sunday Times may be ordered through the office.

Yes. A residential care subsidy is available for those who meet the criteria. WINZ has a printed leafet which explains this and you can contact them for a copy by calling 0800 999727 or checking their website >>

Yes. Activities such as exercise classes, educational lectures, visits to concerts, clubs, theatre and cinemas, shopping and many others are organised regularly both in-house and external. You can take part as often or as little as you want!

There are really no set visitor hours - your family and friends can visit at any time.